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Job Opportunities

Plas y Brenin

The National Mountain Sports Centre

We have four positions on offer, ranging from a stores assistant to company secretary. Whatever role you’re interested in, this is a fantastic opportunity to become an integral part of the Plas y Brenin team, situated in the heart of Snowdonia. The jobs include:

To find out more, there is a description of each of the roles below - all have different rates of pay and hours of work. In an ideal world, we’re looking for an immediate start date. If you would like to apply please send us a cover letter telling us why you would be the ideal appointment together with a short CV.

The closing date for all applications is 12.00 noon on Thursday 27 October and your need to send your application to Gaynor.Lewis@pyb.co.uk.

Interviews will be held in November.

What we can offer you in return is:

  • Remuneration in line with skills and experience
  • An opportunity to be part of a charity in an exciting stage of its development
  • Work at the iconic National Centre – so there would be opportunities for you to use the facilities such as the climbing wall, gym, pool and climbing wall. And be part of a really great team
  • Access the beautiful surroundings - you can walk straight out of the centre onto Moel Siabod and the surrounding Snowdonia National Park, or swim or paddle on the lake

As the workforce across the outdoor sector is not representative of the wider population, we are particularly keen to receive applicants from those that can help us readdress this imbalance.

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Plas y Brenin

Reception Customer Services - part time

What will you be doing whilst working for us?

You will interact with the public – from responding to telephone queries to checking people in on arrival. Working on a shift rota that will include regular weekends, you will be part of a customer services team that is the natural ‘go to’ point for both our centre users as well as members of the public contacting us to find out more. We therefore need someone that can speak with ease about what we do (you will receive training) and have the ability to respond to a wide range of inquiries, requests and concerns. The ability to speak Welsh would be an advantage, although not essential.

This is a part time role, with you working around 20 hours per week. The hourly rate is £7.60.

Your main job tasks and responsibilities.

  • Communicate courteously and with enthusiasm directly with customers, either by telephone, electronically or face to face.
  • Provide help and advice on our courses and our facilities, responding promptly to customer inquiries which can range from course pricing to availability and requirements.
  • Provide reception cover, responding to a wide range of queries from our customers.
  • Obtain and evaluate all relevant information to handle product and service inquiries.
  • Record and where applicable invoice or take payment for customer entry and usage of additional facilities eg climbing wall, pool, lake, training wall, etc.
  • Coordinate with customers B&B bookings including entry, room allocation and billing.
  • Communicate and coordinate with internal departments and Managers.
  • Help review, improve and shape customer service procedures, policies and standards, to increase efficiency and provide world class customer journey.


Your experience and expertise that you can share with us and our customers.

  • Experience within a busy customer-focused centre required.
  • Knowledge of customer service principles and practices – ideally Level 2/3 NVQ Customer Service
  • Computer literate – especially office.
  • Knowledge of administrative procedures.


What we are looking for from you working in this unique environment at the National Centre.

  • A customer service orientation
  • Initiative and ability to problem solve
  • Interpersonal, listening & communication skills
  • Calm nature in potential stressful situations with adaptability to change and a belief in our “can do” values.


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Plas y Brenin

Finance Assistant – Part time post
(circa 20 hours per week, Monday – Friday)

What will you be doing whilst working for us.

Working with the Finance Manager, you’ll be part of a small team that has responsibility for helping a busy charity manage its finances. You will play a key part in helping us record, process, track and monitor our various income streams, working across the organisation to ensure we operate efficiently and rigorously control our spend and deliver great value for money. You would also help us track financial activity in our trading arm.

We are flexible on the exact hours and patterns of work. For us, it’s more important we find the exceptional candidate then flex to accommodate them. Depending on skills and experience, the rate of pay is up to £20k per annum pro rata.

Your main job tasks and responsibilities.

  • Process and prepare financial information for the purpose of preparing monthly management accounts and ad hoc financial reports, including financial KPI’s.
  • Perform monthly reconciliations and balance sheet analysis including fixed asset register, bursary reconciliations and grant analysis.
  • Complete statutory requirements such as VAT returns.
  • Assist with updating policies and procedures with the Finance Manager and the team.
  • Communicate and coordinate with internal departments and Managers, reviewing costs and cost centre analysis against budgets and targets.


Your experience and expertise that you can share with us and our customers.

  • Experience within a finance team preparing management information, costings and reports.
  • Minimum AAT or equivalent qualified or part qualified
  • Experience of charitable accounting desirable but not essential and working with Sage.
  • Experience of writing procedures and controls, working with spreadsheets and preparing reports.


What we are looking for from you working in this unique environment at the National Centre.

  • You need to be analytical with a keen sense of attention to detail and mathematical appreciation.
  • Have organisational, planning and computer skills, especially with spreadsheets.
  • Have high standards of integrity, honesty and data privacy with interpersonal, listening & communication skills
  • Organisational skills with adaptability to change and a belief in our “can do” values.


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Plas y Brenin

Company Secretary
Circa 180 hours per annum to include attending all board meetings

What will you be doing whilst working for us.

To provide a company secretarial role for the Mountain Training Trust (MTT) to ensure that the administrative responsibilities set out in company law and the articles of association are properly carried out. The Company Secretary will be required to support the Chief Executive, Chair and Board Trustees of MTT. There will be liaison with the Finance Manager and, from time to time, other senior managers plus MTT’s appointed legal advisors and auditor.

Pay is £25 per hour. You will need to be available to prepare for and attend Board meetings, of which there are at least 4 per year. Most meetings are hold at Plas y Brenin in Capel Curig. A proportion of the role could be undertaken off-site. The ability to speak Welsh would be an advantage, although not essential.

Your main job tasks and responsibilities.

  • Advise the Board on compliance with all relevant legislation including Company and Charity Law.
  • Prepare for and attend board meetings, subcommittee meetings and the AGM.
  • Help set agenda, take responsibility for board papers collation and distribution, and produce minutes for the meetings.
  • Provide advice and training on governance and constitutional matters including legal responsibilities of Trustees/Non-Executive Directors.
  • Contribute to the creation of a high performing board, ensuring we are fully aligned to the new Governance Code for Sport in the UK that will be published later this year.
  • Develop the charity’s governance manual.
  • Provide advice on a range of related issues including adherence to good standards of governance, application of the organisation’s scheme of delegation and the requirements of the Charities Commission.
  • To carry out all duties with due regard to confidentiality and data protection regulations.
  • To undertake such additional duties as are reasonably commensurate with the level of this post.


Your experience, skills and abilities.


  • Experience of acting as a Company Secretary, or equivalent to the Board (E)


Skills and Abilities:

  • Demonstrate effective communication, interpersonal and organisational skills (E)
  • Ability to interact with both Board members and senior managers effectively to enable the organisation to meet its legal responsibilities (E)
  • Ability to produce accurate, relevant minutes of meetings (E)
  • The delivery of training and knowledge transfer to Board members (E)



  • Educated to degree level or equivalent (E)
  • ICSA accredited (D)
  • Good working knowledge of governance and best practice in this field (E)
  • Good working knowledge of charitable law (D)


Other Requirements:

  • Available for circa 180 hours per annum as required for Board and other associated meetings
  • Possess integrity and the ability to keep information confidential at all times


Commitment to Equal Opportunities:

  • Ability to understand and demonstrate commitment to equality and diversity (E)


E = Essential D = Desirable

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Plas y Brenin

Equipment Stores Assistant
36 hours /week on a flexible 5 days per week rota

What will you be doing whilst working for us

An exciting opportunity to join our Stores team. We require a self-motivated person who has good knowledge of and experience in managing outdoor activity equipment. You are likely to be an enthusiastic climber, walker, paddler and / or mountain biker. Equally important is you need to be able to offer great customer service and work under pressure at peak kit issuing and return times. Experience of dry ski slopes would be an advantage as to would working in a retail environment – as stores contains our shop. Ideally you would also have the skills to maintain a wide range of kit – from crampons to canoes. The ability to speak Welsh would be an advantage, although not essential.

As stores is open 7 days a week, you will be required to work on a rota basis. Currently we operate stores from 8.30-5.30pm, with 1 hour for lunch, but we are looking to extend our opening hours - so you will need to be able to respond to this. The salary is £14,894 p.a.

Your main job tasks and responsibilities

  • Issuing and checking in of all centre equipment.
  • Working as part of a small team to plan in advance what kit is need and ensure this is ready for issue.
  • Providing equipment advice to our clients, working with the instructional team to ensure our customers have the kit they require.
  • Serving in the shop
  • Maintaining stock levels in the shop
  • Cashing up shop till at the end of each day
  • Maintenance of centre equipment – from bikes to canoes.
  • Recording regular condition checks of key equipment
  • Recording equipment losses and informing your line manager
  • Climbing wall checks
  • Low ropes course checks
  • Helping with pool checks
  • Helping with course transport, doing drops off and pick-ups as required.
  • Maintaining information systems for accurate stock management
  • Other duties as delegated by your line manager and appropriate for the role


Your experience, skills and abilities.

  • Ideally you’ll have some experience which means you can hit the ground running.
  • Have a friendly and outgoing personality, with excellent inter-personal skills
  • Be flexible and mature in your approach to day to day tasks and be happy to participate fully in a range of ‘asks’
  • Have the ability to work under pressure at busy times of the day
  • Have the ability to plan ahead
  • Be able to work independently as well as part of a team
  • Be able to positively promote and represent the interests of Mountain Training Trust, the charity that operates Plas-y-Brenin, acting as a brand ambassador
  • Have a reasonable level of IT skills.



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Mountain Training

Commercial and Operations Manager

Location: Mountain Training, Siabod Cottage, Capel Curig.

Hours of work: 35 hours per week.

Salary and starting holiday entitlement: £23,000 – £26,000 dependant on the skills and experience of the successful applicant. 25 days annual leave, plus bank holidays.

This is a permanent position with a probationary period of 3 months.

Application by CV and covering letter to jill@mountain-training.org. In your covering letter please make reference to the job description and person specification. Please feel free to browse our website and our Candidate Management System.

Download a Job Description and Person Specification here

Recruitment Timescale Closing date for applications: 5pm on Friday 4th November. Applications received after this date and time will not be considered.

Interviews will be held the week commencing Monday 7th November and the week commencing Monday 14th November.

This is a currently vacant post, the successful applicant will need to be in post as soon as possible.




Trainee Instructor

Are you passionate about inspiring and developing young people?

Need to gain nationally recognised qualifications and experience?

Learn from a fantastic team at one of the UK’s leading outdoor centres.

Take it from us; Bowles Outdoor Centre is an amazing place to begin a long lasting career in high quality outdoor education. Whether on our ski slope or the centre’s natural sandstone crag, we provide young people with incredibly fun and valuable experiences that leave a lasting effect on their lives. You could be a part of it!

From October 2016 there will be an opportunity to join the Bowles Trainee Scheme. Spend up to 18 months learning from our experienced team, gaining all the skills necessary to become a valued outdoor educator:

  • Learn to effectively engage young people in activity.
  • Access our amazing facilities to learn new outdoor sports and grow your existing skills.
  • Gain nationally recognised qualifications.
  • Work hard and make a genuine contribution to a great charity.
  • Live on site (for free!) and be a part of a great community.

At Bowles we love Outdoor Education and strive to be excellent in everything we do. Our staff are richly experienced, well qualified and dedicated to this profession.

Check out the ‘Bowles Outdoor Leader Training’ section and see if you have what it takes to join our team. Applications close on the 30th November 2016.

For further info email Alistair@bowles.ac.


Cafe Assistant

Zip World Fforest

Have you a passion for the outdoor industry? Do you want to #ExperienceAdventure? Zip World is recruiting. We need energetic, articulate and passionate staff focused on delivering an excellent service to our discerning customer base.

Zip World is all about offering an inspiring range of activities that provide families, thrill seekers and everyone in between the chance to experience world-class adventures in unique environments. Zip World currently has 3 operational sites in North Wales; Zip World Velocity at Bethesda, Zip World Titan, Caverns and Bounce Below at Blaenau Ffestiniog, and Zip World Fforest located at Betws y Coed. 

Principal responsibilities

  • Undertaking the preparation of the food and beverages served in the café
  • Clearing tables
  • Washing up
  • Serving customers in a pleasant and courteous manner
  • Cleaning the kitchen and café area
  • Operating the till


Staff Package
Contracts are 0hr and offered from your start date until early November of the same year.
Hourly rate varies dependant on experience.

Applying couldn’t be easier… 

Please contact Hannah Barratt if you require further information via the e-mail hr@zipworld.co.uk or call 01248 601 444. To apply for this role please complete an online application form at www.zipworld.co.uk/about-us/jobs.

Zip World Velocity, Penrhyn Quarry, Bethesda, Gwynedd, LL57 4YG

Zip World Titan, Llechwedd Slate Caverns, Blaenau Ffestiniog, Gwynedd¸ LL41 3NB

Zip World Fforest, Llanrwst Road, Betws Y Coed, LL24 0HA



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