Cookies Policy
Last updated March 2026
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve performance, and provide information to website operators.
Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (remain until they expire or are deleted). They may also be “first‑party” (set by our website) or “third‑party” (set by external services).
Most browsers allow you to control or block cookies. For more information on managing cookies, visit:
www.allaboutcookies.org
Why we use cookies
We use cookies to:
- Ensure our website functions correctly (e.g., booking systems)
- Improve your browsing experience
- Understand how visitors use our site
- Keep our website secure
- Deliver embedded content (e.g., videos, maps)
If you choose to block or disable cookies, certain features – especially our booking system – may not work correctly.
Types of cookies we use
These cookies are essential for our website to function (e.g., booking and session management). They cannot be switched off via our cookie tools.
Example:
- WooCommerce – enables the shopping basket and booking-session functionality
Used to understand website usage and improve performance.
- Google Analytics – tracks user sessions and traffic statistics
- HubSpot – tracks website activity and provides analytics/reporting. Provider privacy policy:
Enable embedded content and features.
- YouTube (enhanced privacy mode) – videos from our official channel; no cookies set unless you choose to play a video
- Vimeo – embedded video content; cookies set only when you choose to play the video
- Google Maps – enables interactive map content, such as on our contact page
- reCAPTCHA – protects our site against bots and malicious automated activity
Managing your cookie preferences
You can manage or block cookies via your browser settings at any time.
To find out how to review, manage or delete cookies on your device, visit: www.allaboutcookies.org
Blocking essential cookies may prevent parts of the site from working – particularly our booking processes.
Changes to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our services.
The “last updated” date at the top of this page indicates when the policy was most recently revised.
Contact us
If you have any questions about how we use cookies, contact:
Data Protection Lead (DPL): Head of Governance
Email: governance@pyb.co.uk