This one day, land-based module is for British Canoeing Leaders who have a passion for enhancing other paddlers' experiences when they're on the water. You'll expand your knowledge of the customer experience, and putting them at the forefront of the trips and journeys you're guiding. Our friendly, highly experienced staff share their expertise in all the elements of client care, from the client information required prior to a trip or session to dealing with a range of incidents and accidents (check the full list of areas covered in the aims/ outcomes section).
The aim of this module is that you'll leave with increased knowledge and experience of;
Client information required prior to trip/session
Tools for paddler profiling, medical forms and questionnaires
Assumed responsibilities and liabilities
Matching client expectations to measurable outcomes for the day Involving the client in the decision-making process
Adding value to the experience
Assessing client competence and matching it to the given outcomes for the day
Test pieces, progressive challenge by choice - deciding when to ‘commit' the group
Ability to deal with a range of incidents and accidents that might arise during the venture -methods of getting assistance, equipment failure, environment specific first aid scenarios.
* Please note: Itinerary is subject to weather and availability.
What to Expect
You'll cover this one day module through a mixture of classroom and practical sessions. All session will be land-based.
Modules are available to all British Canoeing and Home Nation members
Guide modules will be recognised as CPD (1 module = 18 months CPD)
Other modules will be added as the guide scheme develops.
3 of the 5 subject areas need to be completed or evidence produced to become a full Guide.
Why Choose Plas y Brenin?
Our instructors are some of the UK’s most experienced. We train other instructors and help to write the national syllabuses for NGB qualifications in mountaineering, paddlesports, cycling and climbing. Our goal is to teach you skills to last a lifetime, and at Plas y Brenin you know you are getting training from the best.
If your course is based at Plas y Brenin, the residential price includes accommodation for the night before, and the duration of your time here. If you’re staying with us, we also provide delicious meals to keep you going as you learn, meaning you can concentrate on enjoying yourself. We may also be able to arrange a transfer from Llandudno Junction train station, subject to availability. We would need a minimum of one week’s notice prior to your course start date – please contact reception to learn more.
When it comes to equipment, at Plas y Brenin we have a wide range of top-quality kit for you to use, all included in your course fee. This means if you’re just starting out, there’s no need to rush out and buy a load of expensive gear, and if you’re already pretty well kitted-out, it’s a great chance to try something new.
During the day you'll have free hot drinks and afternoon tea.Support is on hand from our friendly, and exceptionally well qualified, staff to help develop your understanding and personal skills. They also help you to formulate an appropriate action plan for your further development.